30-Day Warranty
30-Day Warranty
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- device_thermostat Gentle Warmth
- verified_user 30-Day Guarantee
- local_shipping Free US Shipping
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Is the heated pad safe to use?
Is the heated pad safe to use?
Yes. It runs on low-voltage USB power and warms to a gentle temperature close to your pet's own body heat. Warm, never hot, and made for pets, not people.
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How does it work?
How does it work?
Plug it into any USB power source, press the power button and the pad starts to warm up. Lay it in your pet's bed, on their cat tree or by the window, or tuck it under their favorite blanket.
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Is it safe to leave on while I'm out or asleep?
Is it safe to leave on while I'm out or asleep?
It runs on low-voltage USB power and only warms to a gentle, body-like temperature. As with any electric product, keep it on a flat surface, tuck the cord out of the way and check it regularly. Your pet can always step off if they want to cool down.
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What if my pet chews cords?
What if my pet chews cords?
Run the cord behind furniture or through a cord protector, and watch the first few uses to see how your pet reacts. If your pet is a determined chewer, only use the pad while you're home.
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How warm does it get?
How warm does it get?
Warm, never hot. It's about as warm as a pet curled up next to you, enough to take the chill off a cold floor or windowsill so they can settle in for a long nap.
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Can I wash it?
Can I wash it?
Yes. Unzip the cover and machine wash it on a gentle cycle. It comes out soft and ready for the next nap. Never put the heating pad itself in the wash.
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Is it okay for senior pets and young ones?
Is it okay for senior pets and young ones?
Yes. Gentle warmth is a comfort for older pets with stiff joints, and younger pets love having a cozy spot of their own. Keep an eye on very young pets the first few times they use it.
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What if my pet won't use it?
What if my pet won't use it?
Put it where they already like to nap and add a blanket that smells like home. Most pets just need a few days. If they still won't use it, you're covered by our 30-Day Cozy Guarantee: a full refund within 30 days of delivery.
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Shipping and returns
Shipping and returns
Free shipping on every US order. Orders are packed in 1 to 3 business days and you'll get a tracking link by email as soon as yours ships. Not right for your pet? Contact us within 30 days of delivery for a full refund.
30-Day Warranty
check_circle Gentle, low-voltage USB warmth. Warm, never hot
check_circle Soft quilted cover unzips for easy washing
check_circle Free US shipping + 30-day guarantee
